1. Information We Collect
To provide microfinance credit facilities and maintain secure member accounts, Nufaika International collects personal and financial information, including:
- Personal Identity Data: Full Name, National ID / Passport Number, Phone Number, Email Address, Residential Address, and Date of Birth.
- Business & Income Data: Physical Business Name, Business Location, Industry Type, and Monthly Revenue Details.
- Financial & Transaction Data: M-Pesa transaction receipts, repayment history, outstanding loan balances, and savings deposits.
- Guarantor & Contact Details: Guarantor identity details and Next of Kin contact information.
2. How We Use Your Information
Your data is strictly utilized for core operational purposes, including:
- Verifying physical business establishment and membership qualification.
- Processing loan applications, computing interest terms, and generating repayment schedules.
- Verifying M-Pesa STK push payment receipts for admission fees and loan installments.
- Preventing fraud, enforcing guarantor exclusivity rules, and generating balance sheet financial reports.
3. Security & Access Control
We employ robust security standards to safeguard member data:
- Role-Based Access Control (RBAC): Access to sensitive member records is restricted according to strict staff roles (Super Admin, Credit Control, Finance). Editing member records is restricted strictly to authorized Super Administrators.
- Encryption & Audit Logs: Passwords are hashed using standard cryptographic algorithms, and all staff actions are recorded in secure immutable audit logs.
- Third-Party Non-Disclosure: We do not sell, rent, or trade your personal or business data to external marketers or unauthorized third parties.
4. Your Data Rights
Members have the right to request access to their registered personal records, view statement logs, and request correction of inaccurate business details by contacting our administrative desk.